Terms of Service

These Terms of Service ("Terms") govern your access to and use of Ambi ("Service"), operated by Ambi ("we", "us", or "our"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years old and capable of entering into a binding contract to use Ambi. By using the Service, you represent that you meet these requirements. If you are using Ambi on behalf of a business, you represent that you have authority to bind that business to these Terms.

2. Service Description

Ambi is a B2B SaaS platform that helps marketing agencies manage client content workflows — from brief creation to social media publishing. Features include AI-assisted content generation, brand voice management, multi-client workspace, and integrations with third-party platforms (Facebook, Instagram, LinkedIn, Twitter/X, Canva, Notion, ClickUp, Slack, and others).

3. Account Registration

You must create an account to use Ambi. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us immediately at hello@ambi.so if you suspect unauthorized access.

You may not share your account credentials with others or create accounts on behalf of people who have not agreed to these Terms.

4. Subscription & Billing

Plans

Ambi offers a free tier and paid subscription plans (Starter, Pro, Agency). Paid plans are billed on a monthly basis.

Payment

By subscribing to a paid plan, you authorize us to charge your payment method on a recurring basis. All prices are in USD unless stated otherwise. You are responsible for all applicable taxes.

Cancellation & Refunds

You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period. We do not offer prorated refunds for partial months unless required by law.

Plan Limits

Each plan includes usage limits (number of clients, posts generated, team seats). If you exceed your plan's limits, we will notify you and may require an upgrade to continue.

5. Acceptable Use

You agree not to use Ambi to:

• Violate any applicable laws or regulations
• Post or generate content that is illegal, defamatory, harassing, hateful, or violates third-party rights
• Violate the terms of service of any third-party platform you connect (Facebook, LinkedIn, etc.)
• Attempt to reverse engineer, decompile, or extract the source code of Ambi
• Use Ambi to build a competing product or service
• Transmit malware, spam, or any content that disrupts the Service or other users
• Misrepresent your identity or affiliation

We reserve the right to suspend or terminate accounts that violate these rules, with or without notice.

6. Content & Intellectual Property

Your Content

You retain ownership of all content you input into Ambi (client briefs, brand materials, reviews, etc.). By using the Service, you grant us a limited, non-exclusive license to process and store your content solely to provide the Service to you.

AI-Generated Content

Content generated by Ambi's AI features is produced for your use. You are responsible for reviewing, editing, and approving all AI-generated content before publishing. We do not guarantee the accuracy, legality, or suitability of AI-generated content for your specific use case.

Ambi Platform

The Ambi platform, including its design, code, trademarks, and proprietary features, is owned by us and protected by intellectual property laws. Nothing in these Terms grants you ownership of Ambi's intellectual property.

7. Third-Party Services

Ambi integrates with third-party platforms (Meta, Google, LinkedIn, Canva, etc.). Your use of those platforms is governed by their respective terms of service and privacy policies. We are not responsible for the actions, content, or practices of third-party services.

When you connect a third-party account, you authorize Ambi to act on your behalf within the scope of permissions you grant. You can revoke this access at any time from your Connections page.

8. Privacy

Our Privacy Policy explains how we collect and use your data. By using Ambi, you consent to our data practices as described in the Privacy Policy.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or free of viruses. We do not warrant that AI-generated content will be accurate, complete, or suitable for any particular purpose.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AMBI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS INTERRUPTION — ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNTS YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM.

11. Termination

Either party may terminate these Terms at any time. You may close your account from your account settings. We may suspend or terminate your access if you violate these Terms, fail to pay, or for any other reason at our discretion with reasonable notice where practicable.

Upon termination, your right to use the Service ceases. We will delete your data within 30 days unless required by law to retain it.

12. Governing Law

These Terms are governed by the laws applicable in the jurisdiction where Ambi operates, without regard to conflict of law principles. Any disputes shall be resolved through good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration or the competent courts of our jurisdiction.

13. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by email or in-app notice at least 14 days before they take effect. Continued use of the Service after changes constitutes acceptance of the updated Terms.

14. Contact Us

Questions about these Terms? Contact us at:

Ambi
Vietnam
Email: hello@ambi.so